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Real Patient Stories

 

 

Dr Schumann and staff:
I would like to thank you all for giving me back my smile and thank you for making me feel like a person again. Dr Schumann you are a real professional, the care and kindness that I received from you and your staff was amazing. It makes me feel good to know that there are still people like you in the world. Thank you and god bless all of you.

Clarence D.

 

 



 

While I absolutely believe you are right on top of and are incredible with procedures and what you do technically, what it comes down to are the people. From my very first call when I told Brandie it took me a day and a half to call even though I knew I had no choice, everyone that works there seems to go out of their way for me/us, the patients. But what is amazing is that I don’t believe that anyone thinks it’s out of their way. It’s the “norm.” Wow!!! You, Brandie, Tracee, Nikki, Mickey, I can’t tell you how much that touches me. And hopefully I’m also passing it on in my life.
You know better than me the shape I was in when I first stepped in the door. I was beyond miserable. What I didn’t realize that day or even until sometime after was how my poor dental health affected me overall. But you did and helped me through it. Shortly after we were into the whole process you asked me if I didn’t feel better overall, at the time, I hadn’t stopped to think about it and as I had something in my mouth at the time, I don’t think I answered you. Thankfully, I can tell you now that absolutely, what a difference good dental health makes.
I like to think I have a very good sense of humor. As I was driving home, I realized that prior to Grove City dental I may have been laughing on the inside when all anyone saw was a closed mouth smile on the outside. Or I did the old hand in front of the mouth. Not anymore! When I laugh, I laugh!! Not to mention just plain smiling, because it feels good and I know it looks good!
If someone doesn’t have a fear of dentists, I believe they probably think how awful that someone can neglect their teeth. It’s something very hard to explain. I know that we were very poor and I don’t remember going to a dentist until I was in my teens. I may have been to a dentist before that, but I sure don’t remember.
I was so embarrassed and feeling guilty when I first came into Grove City Dental. While I really, really didn’t like having the initial pictures taken (I don’t even like my picture taken on good days!) Grove City Dental is one of the best decisions I’ve made in my life
There are times when I’m smiling or laughing and you flash into my mind. I get a little choked up. When someone touches your life, they stay with you.
Anyway, you’ve gotten me hooked for life now. I look forward to seeing all of you at least every three months. It’s always like visiting friends.

Peggy R.

 


 

Dr. Schumann,
Don’t know if I tell you enough, but you have really put together a great staff. I was in there for a cleaning yesterday, and I have to say from the start to finish everyone was awesome. It started with Brandie getting everything set up on the appointment end and continued when I walked in and was immediately recognized by your staff with a smile and warm greeting. Nicole was the one who took care of me and she did a great job and was so fun to talk to that it took away from the miserable aspect of having someone scraping my teeth. The banter among the staff made it seem like they really got along with one another-a positive change from most doctor/dentist offices. I have been coming to you for 10 years, because I think that you are a great dentist and friend, but certainly, your staff has risen to the high bar that you set. I just wanted to let you know that your staff certainly handled their business very well. Most people probably don’t walk out of the dentist office laughing, but I certainly did!

Jon B.

 


 

Every time I looked in the mirror before having my smile makeover, I knew I had to do something about my teeth. I hated the way my teeth looked, but I never considered having a total “smile makeover.” It just wasn’t until I seen how many options I had to re-do my smile, that I decided to look into the process of having something done. After talking with Dr. Schumann and his staff, I decided to go for it. I was excited to have the work done, but at the same time scared that I might hate them and the way they look. After having the work completed and polished up, I am so glad I decided to go for it. I don’t know what took me so long. If I had known what I could have looked like with a new smile with the help of Dr. Schumann and his great staff I would have done the years ago. I want to give a great big thank you to Dr. Schumann and your staff for a smile that I’m not afraid to show anyone at anytime. Thanks again,

Michelle T.

 


 

I have been a patient with Dr. Schumann for over 10 years. I have always been happy with my dental care here. Over the past 2 years, I have had a lot of work done replacing old silver fillings with white ones and having veneers put in along with bite adjustments to relieve TMJ symptoms. Dr. Schumann and his staff’s dedication to giving the extra effort have added to my satisfaction of having this extensive work done. The compliments I continually receive on my smile are a direct result of the excellent work done by Dr. Schumann.

Mark N.

 


 

Dear Dr. Schumann;
Wow, we are finished! What a beautiful job!
I just wanted to write and thank you for all your hard work. We both wanted my crowns to fit and look the best as possible. I think we achieved this with my demands and your skill, satisfied customer, I am elated!
Dr. Schumann, I also wanted to congratulate you on having such a well-organized staff. In addition to high quality service, they project a friendly and caring attitude that makes a visit to the dentist pleasant.
Thanks again for everything. I’m so proud of my teeth! Sincerely,

Pauline S.


 

After many years of going to different dentists and all having the same outcome, fears and stress. Twelve years ago, I was fortunate enough to be guided to Dr. Schumann. Knowing that he is respectful of any doubts, worries, and fears he does all he can to make my visits pain free and as comfortable as he possibly can. Dr. Schumann really does care about his patients and only wants the best for every one of them. He explains what is needed and answers any questions that there might be. Going to someone new is always a little stressful, but after a few visits, it was just like going to see a friend who happens to be a dentist.
Thanks for everything,

Mickey E.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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